Retail

It is becoming increasingly difficult to hire – let alone retain – retail workers. Technological advancements have created an opportunity to overcome the biggest challenges in retail recruitment.

HR Retail

HR Retail offered attendees the chance to discover the agile people strategies enabling retail brands to transform their customer offering and profit from changing consumer behaviour.

1

What to know about HR in a retail store

2

Retail relationship-building strategies

3

Employee turnover statistics in restaurants

4

Theories of motivation in the retail industry

5

Attrition in the retail sector

The Industry Sectors

High Turnover

Retail is notorious for having a high rate of employee turnover. This means employees routinely come and go.

Legalities

The industry is fraught with costly lawsuits, requiring HR to be ever more vigilant managers following the law.

Diversity

A diverse workforce helps a retailer better connect with its marketplace and leads to better ideas and results.

Risk Management

HR staff members should implement trainings that focus on lifting, chemical handling and ladder climbing.

Seasonal Demand

Retailers often try to add temporary staff during the holiday buying season with fewer skilled and trained workers.

Microconceptions

Common concerns include long hours, no full-time jobs or benefits, low pay and no growth opportunities.

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